Sagepilot FAQ
Clear answers on pricing, channels, AI support and ops, and the free starter pack (1,000 AI credits and 100 free chats). Same facts the site chat uses.
How does Sagepilot pricing work?
Sagepilot pricing is usage-based. You pay for what AI agents do across support, marketing, and operations, not per seat or credit packs. Quotes match your channel mix and volume.
Which channels does Sagepilot support?
Sagepilot supports WhatsApp, Instagram, Messenger, email, web chat, and voice. Agents share one knowledge base, so the conversation stays continuous across channels.
Can Sagepilot run marketing and winback campaigns?
Yes. Sagepilot runs marketing automation including campaign replies, winbacks, and follow-ups in your brand voice, using the same business knowledge as support.
How does AI chat support work with Sagepilot?
Sagepilot AI agents handle chat support from your knowledge base and SOPs. They cover tracking, returns, and escalations, and take actions in your systems instead of only deflecting tickets.
Can Sagepilot automate operations like COD and courier issues?
Yes. Sagepilot automates ops workflows such as courier exceptions, COD, and order sync issues, with agents acting inside the systems you already run.
What is included in the free starter pack?
The free starter pack includes 1,000 AI credits and 100 free chats. Use them across automation, marketing, and knowledge-base chat support.
Can I talk to a human or book a live demo?
Yes. A Sagepilot teammate can follow up, and you can book a live walkthrough anytime from the site.
What is Sagepilot?
Sagepilot builds AI employees for consumer brands. Agents manage sales, support, marketing, and operations inside the systems you already run, under your supervision.
How is an AI agent different from a chatbot?
A chatbot answers from a script. A Sagepilot AI agent acts with judgment: it uses your knowledge base and procedures, takes real actions (refunds, order changes, reschedules), and escalates when unsure.
How long does it take an AI agent to go live?
About 48 hours. The agent studies your business and tools, starts supervised on the front line, then improves each week toward autonomy.
When does the AI hand off to a human?
The moment it isn't sure. Agents run inside approval gates and permissions you set, with a human in the loop and a full decision trace.
Is customer data secure with Sagepilot?
Yes. Every agent action is traceable and limited by the permissions your team configures.
How is Sagepilot different from Zendesk, Gorgias, or Freshdesk?
Those are ticketing tools with AI added on. Sagepilot agents are AI-native and act inside your CRM, ERP, store, payments, and logistics systems, not only route tickets.
Still deciding? Book a short walkthrough, or claim the starter pack from chat on any page.
Prefer the form? Request a demo.